Aid in identifying, evaluating, and resolving human
relations and work performance problems with organizations to facilitate
communication and improve employee human relations skills and work performance
by performing the following duties.
Primary Responsibilities:
RESPONSIBILITIES:
Provide
excellent Guest Service through active guest engagement and positive
attitude.
Talks
informally with organization personnel and attends meetings of managers,
supervisors, and work units.
Shall be required to read,
implement, and adhere to all NWCR Policies and Procedures, LVD Gaming
Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control
Standards, Indian Gaming Regulatory Act, LVD Tribal Internal Control
Standards, Title 31 Minimum Internal Control Standards, NWCR Casino
Employee Handbook, Human Resources
Department Policy and Procedure Manual
Evaluates
work related problems and meets with supervisors and managers to determine
effective remediation techniques.
Coordinates
Employees Assistance Program.
Works
with LVD Education and Behavioral Health Liaison to track GED participants
and ensure policy is being followed.
Support
Human Resources Director by fulfilling duties that are necessary in their
absence.
Gathers
and analyzes information skillfully; uses reason even when dealing with
emotional topics.
Pursues
training and development opportunities.
Speaks
clearly and persuasively in positive or negative situations.
Responds
well to questions.
Writes
clearly and informatively.
Presents
numerical data effectively.
Able
to read and interpret written information.
Exhibits
confidence in self and others.
Show
respect and sensitivity for cultural differences.
Promotes
a harassment-free environment.
Treats
people with respect; keeps commitments; inspires the trust of others.
Works
with integrity and ethically; upholds organizational values.
Follows
policies and procedures.
Completes
administrative tasks correctly and on time.
Responsibilities
for administering the drug testing policy.
Posting
jobs, placement for ads with area newspaper for job announcements.
Responsible
for screening and setting up interviews with potential applicants.
Perform
reference checks on potential applicants, which include preparation of
questions per position, selecting the interview panel, preparing a
synopsis to be approved by Management. Sending out notification letters to
all applicants, also acceptance letters.
Responsible
for the processing of new hires through payroll.
Assist
department managers and supervisors with day-to-day work issues with
employees.
Responsible
for the maintaining and safeguarding all employee personnel files for
Tribal/Resort operations and Gaming, to assure that these files are
available for yearly audits.
To
remain in compliance with Casino Regulatory policies and procedures,
employees are required to attend all necessary meetings and training
facilitated by Management.
Due to the dynamic Casino Environment from time to
time, we require employees to be flexible and assume other responsibilities
assigned by management.
Skills & Qualifications:
MINIMUM
QUALIFICATIONS:
High
School Diploma or G.E.D.
Fifth
year college or university program certification; or two to four years
related experience and/or training; or equivalent combination of education
and experience.
Ability
to read analyzes, and interprets general business periodicals,
professional journals, technical procedures, or governmental regulations.
Ability
to write reports.
Ability
to effectively present information and respond to questions from groups of
managers.
Must
pass background checks and other pre-employment screenings.
PREFERRED
QUALIFICATIONS:
Should
have knowledge of Database software; Human Resources systems; Internet
Software; Order processing systems; Spreadsheet software and word
processing software.
Bachelor’s
Degree
The above statements are intended to
describe the general nature and level of work performed by people assigned to
this classification. They are not
intended to be construed as an exhaustive list of all responsibilities, duties
and skills required of personnel so classified.Management retains the right to add or to change the duties of the
position at any time. Must be able to
pass a pre-employment drug screen and applicable background checks related to
the position.
PREFERENCE FOR HIRING:
Preference shall be given when it is established that the applicant
meets the qualifications as stated in the job description. The following order
shall be adhered to for hiring:
Enrolled LVD Tribal Member
Parents/Legal Guardian of
LVD Tribal Member children and spouses of Tribal Members
Other Native Americans
All others
Date Approved by the LVD Gaming
Commission: 05/16/2023.
Date Approved by the Public
Enterprise Finance Commission (PEFC): 08/29/2023.